Conflict Resolution |
Conflict Resolution – the process by which two or more parties engaged in a disagreement, dispute or debate reach an agreement resolving it.
Disagreement may be personal, political, financial, or emotional. When a conflict arises, ideally it is best to negotiate a conflict resolution. To do this in the right way, communication skills are essential. Claire can help you practice these skills to resolve issues before miscommunication is interpreted causing frustration for both parties.
In business, conflict can be a serious issue. Ideally, a conflict resolution should be implemented immediately. If it is left unresolved it can lead to great tension, low morale and loss of productivity. Often times, conflict arises simply due to a lack of communication. Given our global workforce today and multi-cultural teams in places such as Vancouver BC, people have different ways to communicate based on culture and language skills. A miscommunication or misunderstanding can turn into a conflict fast and escalate from there.
Let’s talk now about what ‘s happening in your workplace and a plan can be put together to resolve your workplace conflict so that everyone feels respected and safe and returns to being fully productive
Key Facts About Small Business:
Small business is the backbone of Canada. The success of a small business often lies solely with the owner. The business never leaves the owner’s mind. The vagaries of the market i.e. the ups and downs of the economy play out first in the small business sector.
Most small business owners work long hours. Every dollar counts in small business. And, every employee needs to be productive. In big business, if there are a few employees who are not productive they can usually and unfortunately hide before they are found out. In small business, the business will suffer and could be at risk of failing if all employees are not fully-productive. Simply put: a healthy employee is a productive employee.
Industry Canada (July 2012) Reports the Following
- there are just over 1 million small businesses in Canada excluding self-employed entrepreneurs;
- 98% of businesses in Canada have fewer than 100 employees – 75% have fewer than 10 employees and 55% have between 1 – 4 employees;
- Small business in Canada contribute slightly more than 30% to their countries GDP;
- Small business accounts for 48% of the total labour force ( 5.1 million employees) in the private sector;
- From 2001 – 2011 small firms accounted for 43% of all jobs created on average in the private sector;
- On average small business employees in Canada earned approximately $100.00 less per week than the overall average
- Survival rates for small business: 95% survive 1st year, 70 % survive 2nd year and 51% survive 5 years.
Remember: Mental health problems affect one in five Canadians every year.
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SIMPLY PUT: STRESS IS DEFINED AS TOO MUCH TO DO IN TOO LITTLE TIME
Dr. Hans Selye who coined the word stress in the early 20th century explains that excessive stress occurs when the demands made on an organism exceed that organism’s reasonable capacities to fulfill them. When stress goes untreated, you could be at risk of developing mental and physical problems. You could fall into a depression or you could catch a disease, develop heart problems or suffer from chronic headaches.
Stress leads to a state of physical, mental and emotional exhaustion that can interfere with your ability to successfully keep up with your commitments in terms of managing your life and effectively running your business. Burnout, financial difficulties, employee turnover, government regulations and competition are just a few of the causes of stress for small business people. While you run the risk of falling behind with your business when stress goes untreated, you also put your mental and physical health in jeopardy.
Seek professional help from Claire, who specializes in conflict resolution and human behaviour.